You can do focus groups properly, but you need level 5+ literacy. Haha, oops. You have to be able to read deeply into the responses they're giving. Goes for any market research, really. The responses themselves are going to be wildly illiterate, so the reader has to provide enough literacy for both sides.
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New failcomment system also fails to publish my comments, it's not limited to yours. Keep trying, it will usually work, eventually.
Blogger deliberately trying to kill itself, I expect.
Captchas should be off. If it gives you one anyway, it's against my explicit instructions.